Refund policy

Our team starts working on projects immediately. However, we understand that projects may need to change. Please review the table below and use our contact page to request a refund.

Project Status	Non-refundable	Eligible for Refund
Order received and project paid in full		100%
Data and asset files submitted	10%	90%
Proof ready for customer review and approval	10%	90%
Proof approved and/or data files approved for mailing	20%	80%
Project Printed	45%	55%
Mailing forms submitted to USPS	100%
Mailed	100%